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Telemarketing License


OSP stands for Other Service Providers specifying to the service contributed in the Telecommunication Industry which uses telecom resources. It comprises BPO/call centers, e-commerce, telebanking, education, and different IT-enabled services. Department of Telecommunication following the New Telecom Policy (NTP) 1999 did it mandatory for OSPs to use telecom resources to get Licenses.

According to the terms and conditions OSPs should not implement switched telephony and are permitted to take telecom resources from authorized Telecom Service Providers alone. Department of Telecommunication gives registration to telecom resources rendering an array of the above-mentioned services

Our Process

Step 1

Company incorporation

Step 2

Collecting and uploading necessary documents

Step 3

Apply for the OSP license India


1. Satisfying legal necessities for operating a business of call center.

2. Some Foreign & Indian clients inquire about OSP licenses before & after giving the project.

3. Avoid legal consequence for operating a business without a valid license.

Documents Required

• Certificate of Incorporation of Private Limited Company

• Name of Business and Activities Proposed

• Board of Resolution or Power of Attorney authorizing the authorized signatory

• List of Directors

• Memorandum of Association (MOA) and Articles of Association (AOA)

• Present Shareholding

Clear All Your Doubts !

What is the validity of License?

OSP License is valid for 20 years from the date of issue which can be extended up to 10 years each time it is renewed.

More than one registration can be obtained by the company?

Yes, after receiving registration for one location, the OSP can apply for another location providing the OSP license of the obtained location and a copy of incorporation by ROC.

OSP registration is transferrable?

No. Transfer of OSP registration from one Private Limited Company to another is prohibited by the DOT.

When is the operational OSPs be put in the Active OSP list?

After the submission of the Annual Return, once the status is validated, the operational OSPs shall be put in the Active OSP list.

When to submit the annual return registration?

After the completion of the Financial Year, the Annual Return is to be submitted within 6 months. The annual return must indicate the details of the activities of the previous financial year and the status of their continuing OSP operation.

What if the annual return is not submitted?

Those OSPs who do not submit the annual return for consecutive three years will be put on the dormant list and their registration will be canceled after keeping them for two years in the dormant list. Such a list would be made available on the DOT website.

What are the domestic OSP and international OSP and can they have interconnectivity?

OSP providing the application services within national boundaries is known as Domestic OSP. Whereas, OSP providing application services beyond national boundaries is known as International OSP. Interconnectivity is not allowed between them.

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